FAQs

How long will it take to receive my order?

All one-of-a-kind, ready-to-ship, and pieces by Friends will be shipped within 5 business days. If your one-of-a-kind piece needs to be resized to fit you, please add an additional 2 week lead time.

All customizable, made-to-order styles take between 4-8 weeks to complete. This time accounts for sourcing materials, design, and production. We will follow up after your purchase to confirm the lead time and will be in touch if there are any delays.

How can I determine my ring size?

There are many effective ways to determine your ring size! If you are in Seattle, feel free to visit the shop for a complimentary ring sizing during our open hours (plan your visit here). Determining your ring size in person is the most effective method and will help you understand how the ring will feel while you wear it.

If you would prefer to measure from home, try one of the following methods:

String/paper Method

  1. Wrap a piece of string or paper around your finger where the ring will sit.

  2. Mark the point where the ends meet with a pen.

  3. Measure the string or paper with a ruler in millimeters, then divide by 3.14 (pi) to determine the diameter of the ring.

  4. Using the ring size chart as reference, pick the closest measurement to find your ring size.

Old Ring Method

  1. With this method, you will place a ring that already fits you on a ruler and measure straight across the inside of the ring from edge to edge in millimeters.

  2. Using the ring size chart as reference, pick the closest measurement to find your ring size.

Whichever method you use, keep in mind that your ring size may vary slightly over time due to weather, temperature, weather, activities, and lifestyle choices. The same ring may feel looser in cold weather and tighter in hot weather. Generally, the best ring is one that is easy to put on but a little difficult to take off so it won’t fall off during daily activities, such as washing your hands or waving to a friend!

Can this be made in a different size/metal or with a different gemstone?

In nearly every case, yes! We specialize in custom jewelry and love helping you find your perfect fit. Send us an email with a link to the ring you are interested in customizing, or set up a custom consultation with us here. Please note that pricing may vary depending on your chosen metal and gemstones.

I’m interested in repurposing old jewelry into something new. How can I begin the process?

We’re excited to help you with this project! To begin, please book an in-person custom consultation with us here so we can assess your jewelry and begin brainstorming design options. Please note, we are only able to recycle pure precious metals (ie. nothing plated). If you are unsure if your jewelry is pure or plated, we can help you determine this during your consultation. As jewelry lovers, we’re thrilled to sift through your collection with you whether or not we are the best jewelers for the job in the end—so don’t be shy!